Frequently Asked Questions
Everything you need to know about Banks Power style and service.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international delivery can take up to 14 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please use our online portal to initiate a return and receive a prepaid shipping label.
How do I find my perfect fit?
Each product page includes a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the most accurate fit.
Are your materials sustainably sourced?
At Banks Power, we prioritize durability and ethics. We use a mix of organic cotton, recycled polyesters, and responsibly sourced fabrics to ensure our fashion has a lower environmental impact.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of purchase by contacting our support team via live chat.